Would you agree with me that in a post-pandemic era, digital platforms are the best avenues to communicate with and deliver services to customers? Businesses now use digital platforms as their main and sometimes only channel, yet a number of us do not have comprehensive digital risk management policies in place. However….. There has…
Automating Regulatory Compliance through AI: Supercharging Credit Union Compliance through Regulatory Technology & AI Introduction Regulatory technology, referred to simply as RegTech, is an emerging application area of digital technology that aims at making regulatory compliance easier and, eventually, even automatic. It offers credit unions the ability to digitise their KYC and AML processes end-to-end, providing…
The Digital Strategy Programme Digital Strategy Training Bootcamp Programme Structure The programme is structured to empower participants with relevant digital skills via taught lectures, practical workshops and real-world case studies. 5 Weeks of Taught LecturesInstructor-led lectures every Tuesday & Thursday for 5 weeks. Through these lectures, you will gain valuable insights into the strategies and…
The Future of Money Exploring the Possibilities Created by Emerging Technologies: Open Banking, Mobile Payments & FinTech Platforms Imagine a cashless world where all transactions are invisible and seamless and you do not need to think about making a payment. Imagine leaving a store, your shopping complete: a scanner at the exit detects the…
The Need for Core Banking Software Would you agree with me that financial institutions need channels to deliver their products and services to consumers? Historically, financial institutions have relied on in-person interactions; requiring members to visit branches in order to open accounts, access loans, and savings products amongst other offerings. Given the advancements in technology and…
Whenever the subject of digital risk management within cyberspace is discussed, a number of us assume that this is the job and problem of the IT department. However, the board of directors of any organisation play the most important role in any risk management approach adopted.
As you got into work today did you sit down and think: What am I doing here? What value am I creating for people? How are my actions today aligned to the overall business goals? When you think about it, everything comes down to value creation for customers. Here are some reasons why. Dynamic value…
Businesses must innovate and create digital strategies that are aligned to the overall organisation’s mission and vision in order to create more value and remain relevant to digital natives and digital-centric customers.
Over the last four years, I have had the pleasure of interacting with several Credit Unions. I have interacted with the senior management team as well as the lowest placed staff of many credit unions. I have also attended several conventions where I had one-2-one sessions with members and managers of credit unions. To an…
Historically, credit unions create enormous value for their members compared to other financial institutions. However, this is starting to change with the emergence of new technology. The banks and other institutions are fighting back through innovation. Even new startups are innovating to create value and make life easier for the average credit union member. Credit…