DIGITAL TRANSFORMATION Solving the ageing Credit Union demographics problem through innovation Learning Outcomes Understanding the key principles and concepts of digital transformation, such as the impact of emerging technologies, the importance of data, and the need for customer-centricity. Understanding the characteristics and preferences of Generation Z as a consumer group, including their digital habits, values,…
Would you agree with me that in a post-pandemic era, digital platforms are the best avenues to communicate with and deliver services to customers? Businesses now use digital platforms as their main and sometimes only channel, yet a number of us do not have comprehensive digital risk management policies in place. However….. There has…
DIGITAL STRATEGY The Credit Union Innovation Framework Creating a Digital Credit Union for members of the Future Today, the average credit union member is always connected with technology – emails, social media, what’s app, search engines, mobile apps, websites, smart watches and wearables etc. “Credit unions must innovate on the same digital platforms utilised daily…
Managing The Risks of Digitalisation Cybersecurity for Credit Unions & Financial Institutions – – Train your Credit Union workforce on digital risk management and Cybersecurity essentials. Join Christian Junior as he delivers an extended version of his presentation at the World Council Credit Union Convention in Glasgow, Scotland. This mandatory webinar is designed to educate…
Automating Regulatory Compliance through AI: Supercharging Credit Union Compliance through Regulatory Technology & AI Introduction Regulatory technology, referred to simply as RegTech, is an emerging application area of digital technology that aims at making regulatory compliance easier and, eventually, even automatic. It offers credit unions the ability to digitise their KYC and AML processes end-to-end, providing…
Platform Business Strategies The platform business model is one utilised devastatingly well by many big tech companies. The problem is that many traditional or smaller companies tend to ignore platform business strategies. The platform strategy once implemented properly can lead to exponential growth, helping organisations scale up quicker. In fact today, some of the world’s…
The Digital Strategy Programme Digital Strategy Training Bootcamp Programme Structure The programme is structured to empower participants with relevant digital skills via taught lectures, practical workshops and real-world case studies. 5 Weeks of Taught LecturesInstructor-led lectures every Tuesday & Thursday for 5 weeks. Through these lectures, you will gain valuable insights into the strategies and…
The Future of Money Exploring the Possibilities Created by Emerging Technologies: Open Banking, Mobile Payments & FinTech Platforms Imagine a cashless world where all transactions are invisible and seamless and you do not need to think about making a payment. Imagine leaving a store, your shopping complete: a scanner at the exit detects the…
The Need for Core Banking Software Would you agree with me that financial institutions need channels to deliver their products and services to consumers? Historically, financial institutions have relied on in-person interactions; requiring members to visit branches in order to open accounts, access loans, and savings products amongst other offerings. Given the advancements in technology and…
Whenever the subject of digital risk management within cyberspace is discussed, a number of us assume that this is the job and problem of the IT department. However, the board of directors of any organisation play the most important role in any risk management approach adopted.
As you got into work today did you sit down and think: What am I doing here? What value am I creating for people? How are my actions today aligned to the overall business goals? When you think about it, everything comes down to value creation for customers. Here are some reasons why. Dynamic value…